Though I are actually ordering from Bigbasket for quite someday the issue appears to be their customer care.
My lousy. Half the greens ended up spoiled and rotten. I have never noticed veggies or fruits in this sort of negative shape. I had been reducing the watermelon and what I noticed was the worst scene possib...Go through A lot more
good quality clever iam pretty proud of bigbasket but I didnt get my buy in right time everytime they delay n the...Browse Extra
For the final number of months (ever considering the fact that I’ve moved to Bangalore) I’ve become a fan of on-line grocery searching website BigBasket.com.
They personnel individuals that can not examine signs or adhere to directions. He squandered my time because morning seven:20AM until 10AM and finally I received a simply call from BB that they called but I did not response.
And Immediately after 2 several hours and that is 4 several hours from the time I put the buy I acquired a contact to tell the items which was requested is out of stock. It is actually disgusting and an exceptionally poor Customer support
this facet pragyan ….i am a Recurrent shopper of yours.that you are genuinely offering pathetic companies to buyers..now i ordered icecream from bigbasket its absolutely spoiled,melt and pretty much insects are there.if you are offering these types of companies genuinely you Source entirely vanish from the industry.
Client treatment govt claimed order has long been cancelled, I never cancelled any purchase, hope These are fidgeting with customers. All over again Purchaser care executive identified as up and mentioned your order will probably be deilivered by 2pm.
It takes a while to resolve issues. I recieved expired item and so they charge for replacement and refund later on. Why do I experience this harassment After i are actually delivered expired produ...Examine Much more
Now observe your orders conveniently on bigbasket. Introducing 'Get Assistant' to help with every thing that you need to know regarding your Energetic orders. Monitor purchase status with 'Order Assistant' appropriate from the time it truly is positioned till the supply at your doorstep!
View dialogue · bigbasket @bigbasket_com 7h Replying to @baba27189 We've been sorry to have you disappointed. Kindly transient us on The difficulty together with the get information through DM, we'll Check out and can help out accordingly.
On offering they request the pin code (to ensure that they’ve delivered to the right home). General, you feel secure ordering from BigBasket.
This can be the extent and top of there services. They can be always fooling me and there is no response from them. Whenever you Make contact with them they are going to give only one excuse…..because of complex purpose….!!!!!!!!
Helpless individuals running their Customer Service. I can’t describe my overall situation right here because it is a really lengthy story. But to chop it down, they should not be named as Massive Basket, it need to really be renamed as Bug-Basket. I'd personally in no way advocate any one to shop on Bug-Basket oops Large-basket.